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rkens technology rkens rkens
Q1: How long for the warranty?
A1: We offer 1 yearwarranty for all the machines, within 1 year, if any quality problems, we will change new parts totally for free.
Q2: What is delivery time?
A2: Most of machines are in stock ,delivery time is 3-5 days after your payment.
Q3: Do you offer OEM and ODM?
A3: Yes, welcome
Q4: How to operate machine?
A4: We can provide a profesional user manual and video, we will reply your emails within 24 hours. Whenever you need us, by Whatsapp, Skype, email, and online video, we can help you!!!
Q5: How to do the maintenance when something goes wrong with the machine?
A5: You just need take a video for us, our engineers will guid you at the first time, within the maintain time, we will send you the accessories for free if needed, you just need pay the shipping cost, 24 hours calling service is available.
If you need any help, just contact us by phone or email freely.
Contact Person: Ms. Sally Way