RKENS TECHNOLOGY  CO.,LTD                                            Quality - Special - Service!

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HI Sally, Thanks for the reply. We got the machine running today and it works beautifully! What used to take us many hours -- now is done in a few minutes. The machine is very nice and I’m very happy with our investment. Thanks again for your help, --Paul

—— Paul W. Mott

Sally, Yes, thank you. The heat shrink cutter is working well. I've CCd Roger Haynes. He will be researching the lead cutter. Please communicate with him directly on the lead cutter. Thanks, Lenny

—— Lenny Baledge

Hi Sally, Hope all has been well. Got the wire stripping unit up and running, it works great! I had a couple quick questions about it, Firstly: Can you tell me what the "blade retract value" does? I was also wondering what the difference between "long wire", and "short wire" is. Thank you for the time, Ron

—— Ronny Carbone

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RKENS TECHNOLOGY CO.,LTD

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RKENS TECHNOLOGY CO.,LTD RKENS TECHNOLOGY CO.,LTD RKENS TECHNOLOGY CO.,LTD
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Company Details:

Business Type : Manufacturer
Exporter
Trading Company
Seller
Main Market : North America
South America
Western Europe
Eastern Europe
Eastern Asia
Southeast Asia
Africa
Worldwide
No. of Employees : 40~60
Annual Sales : 50-100
Year Established : 2007
Export p.c : 90% - 100%

Q1: How long for the warranty?
A1: We offer 1 yearwarranty for all the machines, within 1 year, if any quality problems, we will change new parts totally for free.

 

Q2: What is delivery time?
A2: Most of machines are in stock ,delivery time is 3-5 days after your payment.

 

Q3: Do you offer OEM and ODM?
A3: Yes, welcome

 

Q4: How to operate machine?
A4: We can provide a profesional user manual and video,  we will reply your emails within 24 hours. Whenever you need us, by Whatsapp, Skype, email,  and online video, we can help you!!!

 

Q5: How to do the maintenance when something goes wrong with the machine?
A5: You just need take a video for us, our engineers will guid you at the first time, within the maintain time, we will send you the accessories for free if needed, you just need pay the shipping cost, 24 hours calling service is available.

 

If you need any help, just contact us by phone or email freely.

 

 

Contact Details
RKENS TECHNOLOGY CO.,LTD

Contact Person: Ms. Sally Way

Tel: +86-18565711286

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